If you search Reddit for Infosec Institute, you’ll find more than a decade of people describing its boot camps in their own words. I went through the threads on r/cissp, r/CEH, r/ccna, r/sysadmin, r/redhat and others from 2015 to 2026. Most of what I found is negative, some of it is mixed, and a handful of people had a good experience. All three are below.
Every quote is copied exactly from the post or comment, typos included, and each one links back to Reddit so you can read the whole thing in context. Usernames are as posted.
Were Infosec’s course materials out of date?
This comes up across years and certifications.
- CISSP, April 2025: “The course material was outdated and the instructor was monotonous when speaking.” The same student added, “All in all, not worth it,” though they credited the exam pass guarantee. (u/tebdjduzv on r/cissp)
- RHCSA, September 2025: “The material felt very outdated and surface-level. A lot of it didn’t line up with what’s actually on the current EX200 exam (especially for RHEL 9).” They also wrote, “Labs were buggy, limited, and didn’t really mimic what you’ll see on the exam.” (u/UltraDirektor on r/redhat)
- CISSP, May 2020: “We also received practice questions that were very outdated.” (u/cloudprepared on r/cissp)
What did students say about the instructors and teaching?
- CCNA, August 2018: “The instructor spent several hours covering subnetting, but only about 30 seconds (yep, 30 seconds) covering NAT.” (u/rothman857 on r/ccna)
- CISSP, September 2021, written on day two of the boot camp: “topics being presented in the bootcamp are not helpful at all compared to self studying or even a youtube video.” (u/friendlypoodles on r/cissp)
- CEH, June 2022: “InfoSec rushed the course, they got frustrated if you asked questions and nothing was real world.” The student called it “4,500 dollars on that BS course.” (u/Healthy_Ad_2434 on r/CEH)
- MCSE, September 2015: a student at a Las Vegas boot camp wrote that “the ebooks and vmware labs that were supposed to be provided to us before class started weren’t available until day 4 of the class” and that on day 3 “the ENTIRE class of mostly seasoned IT vets (~12 students) failed the first exam.” (u/m3dos on r/sysadmin)
Did the advertised pass rates hold up?
Students report being quoted different numbers, and several describe classes that came nowhere near them.
- CISSP, April 2024: “Despite the 3 month limit and 95% pass rate advertisement, I failed the exam TWICE.” (u/Elegant_Brief on r/cissp)
- CISSP, July 2018: “Almost everyone in my class did not pass the certification, and we all made sure to bring this up with our representatives, and nothing was ever done or offered to make it right.” (u/GatoradeBottle4L on r/cissp)
- ISSEP, November 2018: “I took it twice, and did not pass the exam either time. Several classmates had similar results.” (u/PoconoChuck on r/cissp)
- Sales pitch, July 2018: “Their sales rep called me constantly. One time to tell me if I signed up by May I’ll get a free iPad, in addition to their 93% guarantee” (u/guyvercoys03 on r/cissp)
Does the Infosec exam pass guarantee actually work?
This is the most mixed topic on Reddit, and it’s worth being straight about that. Plenty of people say the guarantee was honored. The complaints are mostly about the conditions attached to it.
- CISSP, May 2019: “they do a really bad job of conveying that their “pass guarantee” has many stipulations. If you go with Infosec Institute, make damned sure you understand these.” (u/3_4_3 on r/cissp)
- CISSP, March 2019: the student says the boot camp “makes you pass a 250-question test exam every day for 6 days straight and score at least 90% each time (you can keep taking it until you pass) to get the exam guarantee.” (u/gibson_mel on r/cissp)
- CISSP, May 2018: “If you want to get the free retake, you gotta take the test essentially right after the boot camp.” (u/GatoradeBottle4L on r/cissp)
- RHCSA, September 2025: “Right now I am trying to get them to honor their “Exam Pass Guarantee” but they are putting me through the ringer” (u/UltraDirektor on r/redhat)
What went wrong with scheduling and sales promises?
In January 2023, a student booked for an in-person CISSP boot camp posted an update after reaching Infosec support: “The exam is NOT a part of the bootcamp.” The voucher, they wrote, “is just an E-VISA card for which you have to jump through a bunch of hoops to activate,” which they called “A far cry from “the exam will be the last day of the boot camp, and you will be automatically enrolled/signed up for it.”” (u/TripperE10 on r/cissp)
What about Infosec Skills practice tests?
- CEH, November 2021: “I took a very long practice test on there earlier today, and found probably eight objectively wrong answers (basic definition questions)” (u/patrick2099 on r/CEH)
- PMP, January 2026: “I looked into a couple of their practice exams for PMP, and they are total garbage. The questions are all super easy and repeat the same thing over and over again basically.” (u/-ThesuarusRex- on r/pmp)
Did anyone on Reddit have a good experience?
Yes, and you should hear from them too.
- CISSP, April 2026: “Infosec Institute Virtual Bootcamp (8/10) – Job paid for it which was nice, great pre course work, solid live instruction and the Exam Pass Guarantee is a huge bonus” (u/Previous_Luck_236 on r/cissp)
- CISA, December 2025: “I used Infosec and had a great experience.” They praised the instructor for staying available after the course. (u/TallyMarkRoot25 on r/CISA)
- CISSP, April 2025: “they reimbursed my exam cost when I sent screenshot. I received check within 3 days.” (u/thisoneandthatone11 on r/cissp)
- Boot camp, December 2016: “i got sick while at the boot camp, they let me sit for another a few weeks later at no charge.” (u/ICE_MF_Mike on r/ITCareerQuestions)
So what’s the pattern?
Read enough of these and a shape appears. Several of the good reviews come from people whose employer paid and who treated the guarantee as a safety net. The bad ones tend to come from people who expected the boot camp itself to get them through, and found dated materials, rushed teaching, and fine print on the guarantee. Some of the happy customers also say they leaned heavily on other study tools.
If you’re paying your own money, get the pass-rate figure, the guarantee conditions and the exam logistics in writing before you sign. And read my roundup of every PissedConsumer and BBB complaint for the older history.
Part of my full Infosec Institute review roundup: every complaint, the pass-rate claims, and better ways to prepare for the CISSP, all in one place.
